Wednesday, March 26, 2008

The XPS 420

Bear with me for a bit, this may be a pretty boring/nerdy post. For 4 years now, Eric and I have been talking about getting a new computer. He has a 7 year old desktop and I have a 6 year old laptop that we have been using, but both computers are pretty much maxed out. Eric has been waiting to have a dual core processor with at least 3GHz of speed. Well, his time has come to get his dream machine. Yes folks, 4 years later we got a new computer! This computer is amazing! It's super fast, Eric can now play any game he wants to and we have an ultra sharp, digital, 22" widescreen monitor - oh snap! We also got a blu-ray drive, so we can watch some HD movies on this thing.

However, not everything was smooth sailing. Eric has been customizing this machine for months now on the Dell website and knows this machine inside and out. When we got the package on Tuesday, the first thing Eric checked was to see if the tower had the correct power supply. (The original order did not have the correct power, so we had to re-order which delayed the arrival of the computer). Of course the tower had the incorrect supply and one of the cd/dvd drives was missing. Needless to say, Eric was on the phone with Dell first thing this morning and all night - 3 hours! - trying to get everything sorted out. I was very proud of him for being so patient with the customer service people who transferred him between 3 departments at least 8 times, I don't think my patience would have lasted that long. But, it all turned out ok and they are sending us the replacement parts.

All-in-all, I love this computer!

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